Sam Makad
Sam Makad is a business consultant. He helps small & medium enterprises to grow their businesses and overall ROI. You can follow Sam on Twitter, Facebook, and Linkedin.
Social proof is a powerful tool that can bring valuable results to your business. Learn more with real examples.
Have you ever hesitated before buying online? We've all been there. To calm those, we instinctively check reviews for reassurance. That's the social proof example in action. It demonstrates real people's experience of using a product or service. The thing is, we rely on the actions and decisions of others to navigate uncertainty, and that’s why social proof works well.
There are various forms of social proof, ranging from testimonials to influencer involvement, but implementing such technologies can be challenging and confusing. To help you overcome any difficulties, we’ve prepared a guide that offers a clear way to use social proof effectively. Additionally, you will find five examples of social proof that give a clear understanding of its impact.
Testimonials are short-form comments from happy customers on a particular product or service, showcasing satisfied people's experiences. This social proof example can influence potential customers, making them more likely to trust your brand. Moreover, 97% of people read online reviews, which shows how important people’s thoughts are to us when making decisions.
Therefore, it’s important to use real and authentic testimonials on the website. Using fake reviews can damage your reputation and threaten the brand's integrity. Validating your testimonials highlights the value you provide.
Consider Ahrefs as an example. Since this SEO tool caters to professionals, Gael Breton, a well-known authority in the field, is featured in the homepage testimonial. This decision immediately increases credibility because Breton's experience demonstrates Ahrefs' worth. Breton's photo appears on Ahrefs alongside the testimonial to increase trust even more. Finally, the homepage's strategic placement ensures maximum exposure to potential customers.
One of the most powerful social proof examples is rich snippets. They are known as “rich results” as they enhance search results by displaying additional information. Beyond the webpage title and description, rich snippets show reviews, prices, ratings, availability, and even images.
Moreover, rich snippets are actually a time saver. They allow users to quickly assess your website without a need to visit it directly. Positive reviews and ratings build trust and influence potential customers. Rich results work as magnets for visitors, consequently boosting the click-through rate of your search results.
Different websites need different types of rich snippets. As mentioned above, there are various categories of rich snippets, so find the one that best suits your business:
Next, you must add structured data markup to help search engines understand your content and display rich snippets. There are two ways to do this: manually and using extensions. Evidently, the manual option is beneficial as it offers you total control over the markup, guaranteeing precision and applicability to your material.
As an alternative to manual implementation, you can use plugins or extensions. Many plugins are available for Content Management Systems (CMS), such as WordPress. These plugins simplify the process by providing user-friendly interfaces and pre-built templates for various rich snippet types.
Here is an excellent example of rich snippets on Amazon. It shows product information such as the product name, ratings, price, and delivery information. The snippet includes an image that directly showcases the product and makes it stand out among other text snippets.
By providing more information about the product in snippets, you can significantly boost CTR and conversions on your website.
Have you ever seen a little alert online saying someone just bought the thing you're looking at? This was a live purchase notification. The benefit of it as a social proof tool is that these pop-ups display real-time notifications or updates about recent purchases made by other customers. It is supposed to create a sense of urgency and a fear of missing out on a good deal, encouraging visitors to finish the purchase faster.
While using this type of social proof, ensure notifications display only genuine purchases. Customers are smart, they can easily identify inauthenticity. Also, remember that live purchase notifications might be ineffective when you have a low sales volume.
The simplest way to add live purchase notifications is by using a plugin. These plugins integrate with your existing ecommerce platform and handle the technical aspects of displaying notifications. Here’s how to add them:
Although this approach requires some programming experience, it is worth the effort. Custom coding allows you to integrate live purchase alerts with maximum flexibility and personalization, which helps to bring all your ideas to life. Hiring experts is an option for those who are not familiar with coding - they make this process go smoothly and enjoyable.
Let’s look at the example of social proof on the eBay website. The "39 sold in the last 24 hours" notification functions as a form of live purchase notification, even though it doesn't employ a pop-up structure, it serves the same purpose. This icon shows a high number of recent sales, which creates a sense of demand and trust.
This notification message is obviously concise and doesn't disrupt the user experience with a pop-up window. However, it may not achieve the desired effect because it shows unclear details about the purchases, and the number might not reflect actual time data but rather a marketing tactic. Therefore, you can improve these live purchase notifications on your ecommerce website by considering all the above.
One more social proof example is client logos and partnerships. People tend to consider many factors when purchasing, and a company’s experience working with big companies matters. Potential customers are more likely to trust brands that they are familiar with. This client logo and partnership works effectively on every type of website because it demonstrates its credibility and expertise in catering to well-known clients.
HubSpot is a CRM platform for marketing that helps companies optimize sales and grow better. On its homepage, the platform represents brands it has worked with.These logos serve as indicators influencing potential customers to view HubSpot favorably. Also, this platform has a dedicated page for customers, where all clients are represented.
Influencers are a great power nowadays because they have the ability to sway opinions, shape perceptions. This power comes from their established presence on social media platforms, which cultivates a loyal and engaged audience.
Recent research has shown that 51% of people in 2019 trusted influencers, later, in 2023, the percentage increased to 61%. Thus, influencer involvement is a powerful social proof tool due to its rising popularity and effectiveness.
Here is an example of influencer involvement on Sephora’s Squad dedicated page. Squad is a content creation community, and here they showcase the program's mentors. These mentors are popular niche beauty influencers who are using Sephora’s products.
Sephora effectively uses these brand advocates. To enhance the credibility of these influencers, they feature profiles with quotes from mentors about the Squad program. These bloggers already have a loyal audience, so visitors find it as proof of the Squad's value and professionalism.
Social proof is a powerful tool that can bring valuable results to your business. Omitting this phenomenon means lower trust and credibility in your brand. It serves as a sign that convinces your potential customers of the trustworthiness and value of your product or services.
Testimonials, rich snippets, live purchase notifications, client logos and partnerships, and influencer involvement are 5 effective social proof examples you can opt for. However, what may be effective for one business, however, might not work for yours. Carefully consider the authenticity, relevance, and visibility to drive significant results. Thus, using social proof is about genuine connections with a brand, which leads to long-term success.
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Sam Makad is a business consultant. He helps small & medium enterprises to grow their businesses and overall ROI. You can follow Sam on Twitter, Facebook, and Linkedin.
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